1.1. When using and/or visiting any section of Casino Columbus (hereinafter referred to as the ""Website"") or by registering an account on our website you agree as follows: with the Terms and Conditions, the Privacy Statement, game rules, terms and conditions of any promotions, bonuses and special offers which occur on the website from time to time. All of the terms and conditions listed above together shall be referred to as "The Terms." Carefully read these Terms before accepting them. If you do not agree to accept and to observe the Terms, please, do not register an account, and/or stop using the website. Further use of the website will be considered as your acceptance of the Terms.
2.1. The services and information on the website is provided by Sunlet Services Ltd 25th March Street No. 27, 1st Floor Office 106, Egkomi CY2408, Nicosia - Cyprus under the license of Avento N.V., Curacao (Kaya Richard J. Beaujon z/n, Curacao, P.O. Box 6248, +442070434503), founded on the Netherlands Antilles, fully licensed and regulated by the legislation of that country. Extracts from the Terms containing the words ‘us’, ‘our’, ‘we’ or the ‘company’ shall relate to the respective company with which you are contracting in accordance with the paragraph.
Email: [email protected]
Phone number: +441158245607, +441158245681
3.1. The company reserves the right to modify, revise, update and amend any terms for a number of reasons, including commercial, legal reasons (in accordance with new laws or regulations) or reasons related to the customer service. You may find the updated Terms and their effective dates at the website. The player bears responsibility to make sure that he/she is aware of the valid terms and conditions. The Company advises the player to check whether there are some updates or not regularly. The Company reserves the right to modify the website procedures, including the software and service rendering procedures, as well as to change the requirements necessary to access and use the services in accordance with valid legislation at any time and without prior notice.
3.2. If you do not agree with such changes, you may either stop using the website, and/or close your account in accordance with paragraph 12 of the Terms. Your continued use of any part of the website after the effective date of such revised Terms will be automatically considered as your acceptance of the revised Terms, including (to avoid doubt) any supplements, removals, substitutions and other changes to the identifying information of the Company, specified in paragraph 2.1 of the present Terms, regardless whether you have received the respective note or not, and whether you have read such revised terms or not.
4.1. No one under the age of 18 or the age, which is legally accepted for gambling in accordance with the laws of any jurisdiction (""Legally of Age""), may use the website services in any event. A person not legally of age who uses the website will be considered breaching these Terms. The company reserves the right to request document evidence of age at any stage in order to verify that persons under the specified age are not using the website services. The company may block your account and dismiss you from using the services if age evidence is not provided or if the company suspects that the service is used by a person which is not legally of age.
4.2. In some jurisdictions online gambling may be illegal. You understand and accept that the company is not able to provide you with any legal advice or guarantees with regard to your use of the website. The company does not state that the website services correspond to the legislation regulations of your jurisdiction.
4.3. The company has no intent to render you services which contradict with the valid legislation of your jurisdiction. You confirm, guarantee and agree that your use of the website services comply with all applicable laws, statutes and regulations. The company is not responsible for any illegal or unauthorized use of the website services.
4.4. The company does not permit to register accounts or to make any deposits to the customers located or living in Australia, Curaçao, Italy, Ukraine, Latvia, Malta, United Kingdom, United States. The list of jurisdictions may be changed by the company without prior notice from time to time. You agree that you will not register an account and not attempt to use your account, if you belong to one of these jurisdictions.
Citizens of such countries as Israel, Switzerland, Sweden, Netherlands, Germany, Poland, France, Ireland, Hungary, Turkey, Portugal, Canada, Spain, Cyprus, Iraq, Iran, Algeria, Bahrain, Egypt, Jordan, Kuwait, Lybia, Morocco, Oman, Qatar, Yemen, Saudi Arabia, Sudan, Tunisia, UAE, Lebanon, Syria have restrictions on depositing and withdrawing funds, as well as on playing at Casino Columbus, therefore they are fully responsible for any transactions performed by them. Casino Columbus shall not be liable for any legal implications, the possibility of depositing and withdrawing funds as well as the availability of certain games for the citizens of the above mentioned countries.
4.5. You bear full responsibility for paying all and any applicable taxes and fees resulting from any pay-offs gained from the use of the website. If payouts subject to taxation in your jurisdiction, you are required to keep records and to report your winnings/ losses to the appropriate authorities.
5.1. To use the services of the Website, you should open an account (“Your Account”), providing your e-mail address and selecting a password that will later be used to log in to the system, and sharing your personal information, including your name, date of birth and phone number.
5.2. Your registration name should match your original and correct name. To confirm the information provided, the Company has the right to request documents confirming your identity (including, but not limited to, a copy of your passport/identity card/or any valid payment card). If you do not/cannot provide us with such information, we have the right to suspend your account until you provide us with the information in question, and/or eventually terminate your account in case it is not provided.
5.3. You confirm that at the time of your registration on the Website you have provided us with accurate, complete and reliable information about yourself, and in case of any changes, you will make the appropriate corrections to this information. Failure to comply with this requirement may result in imposing account restrictions, transactions' non-fulfilment (bonuses, winnings) and/or account termination.
5.4. If you have any questions or encounter any problems during registration, you can contact our customer support by the following e-mail address: [email protected]
5.5. Only one Account for each household, IP address and computer device is allowed. If two or more users share the same household, IP address and computer device, the Casino must be informed about it by the respective accounts holders. You may only open one account on each of the Website(s) provided by us. All other accounts opened by you on the Website will be deemed Duplicating Accounts. The casino has a right to suspend and/or terminate any or all your accounts and:
5.5.1. All transactions made from Duplicate Account(s) will be declared void;
5.5.2. All bets or deposits made using Duplicate Account(s) will be returned to you, while any payouts and/or refunds in favour of the owner of the Duplicate Account(s) will be made solely at our discretion;
5.5.3. The Company reserves the right to cancel any withdrawals, refunds or bonuses received during the existence of the Duplicating Account(s) in relation to any or all of your Accounts, while all paid out funds during the existence of such Duplicate Account(s) shall be returned to us.
6.1. Considering the rights given to you for using the services, you guarantee, covenant and agree as follows:
6.1.1. Your age is at least 18 years, or any legal age which is legally accepted for gambling in accordance with the legislation of your jurisdiction.
6.1.2. You are the lawful owner of the money on your account. All information provided by you to the company during the registration process or at any time thereafter, including as part of any payment transaction requiring money depositing, are true, valid, correct and complete and match the name on the credit/debit card(s) or other payment accounts, used to deposit or receive funds on your account.
6.1.3. You are aware that there is a risk of losing your money when gambling by means of the services at the website and you are fully responsible for such losses. You agree that your use of the services is at your sole option, discretion and risk. You should have no claims whatsoever against the company in relation to your losses.
6.1.4. You fully understand the general methods, rules and procedures of the services and Internet gambling. You understand that you are responsible for ensuring the details of bets and games are correct. You will not commit any acts that may harm the reputation of the company.
6.2. By accepting the Terms you give us the right to perform periodic inspections (at our sole discretion), or the checks which may be required by the third parties (including, regulatory authorities) to confirm your identity and contact details (‘Check’).
6.3. During such checks we may restrict the possibility of money withdrawal from your account.
6.4. If any information that you provided to us is false, inaccurate, misleading or otherwise incomplete, you will be in breach of contract and we reserve the right to terminate your account immediately and/or refuse access to the services, in addition to other actions that we may choose to take.
6.5. If we are not able to verify that you are of legal age, we may terminate your account. If we find that you are not of legal age at the moment of gambling:
6.5.1. Your account will be terminated;
6.5.2. All transactions made during that time will become void, and all related funds deposited by you will be returned excluding commission fees in the size of 20% to 50%;
6.5.3. Any bets placed by you during this time will be canceled;
6.5.4. Any winnings which you have accumulated during that time will be forfeited, and you will be required to return to us all funds that were withdrawn from your account.
7.1. After your account registration, you should not disclose (either intentionally or accidentally) your username and password to anyone. If you have lost or forgotten your account details you may recover your password by clicking on the “Remind Password” link which is located below the system login window.
7.2. You are responsible for keeping the confidentiality of your password and you bear responsibility for any and all activities and transactions that occur under your account. You are liable for any incurred losses on your account due to the third parties actions.
7.3. You agree to notify the company immediately of any unauthorized access to your account or any other breach of security. You agree to provide the company with evidence of such theft or unauthorized use upon the request. The company will not be liable for any loss that you may incur in the result of someone using your password, or unauthorized access to your account, either with or without your knowledge.
8.1. If you want to gamble on the website, you have to deposit certain funds.
8.2. You confirm and undertake that all money that you deposit in your account is untainted with any illegality and does not originate from any illegal activity or source;
8.3. The company does not accept any third party deposits, i.e. the ones of friend, relatives, partners, husband or wife. You must deposit from an account/system or credit card that is registered in your own name. If we discover during our security checks that this requirement was not observed, all casino winnings will be forfeited and sent back to the casino and the original deposit.
8.4. If a bank transfer is requested for money return to its lawful owner, all bank costs/fees shall be paid by the recipient.
8.5. If you wish to add funds to your account by means of SMS, you are allowed to use only one phone number. You must specify this phone number in your profile. Only a half of the added sum is delivered to your account. The company does not allow users to take loans from cell phone operators who allow this type of service, even if the operator allowed that. You cannot make SMS-deposits with such SMS-loans with negative balance. Users not observing this rule are included in black lists, and your account is blocked without possibility of money withdrawal.
8.6. We do not accept cash funds sent to us. We reserve the right to use third party electronic payment processing systems and/or financial institutions to process payments made by and to you in connection with your use of the services. To the extent that they do not conflict with the terms of this Term, you agree to be bound by the Terms of such third party electronic payment processors and/or financial institutions.
8.7. In the event of suspicious or fraudulent fund deposits, including the use of stolen credit cards and/or any other fraudulent activity (including any refunds or cancellation of payments), including cash deposits for the purpose of exchange between the payment systems, the Company may block your account, cancel any payment made and collect any winnings. We may inform the relevant authorities and/or entities (including credit reference agencies/credit bureaus) of any payment fraud or other illegal activity. We may hire collection agencies to collect the payments. Under no circumstances shall the Company be liable for any unauthorised use of credit cards, irrespective of whether or not the theft of credit cards was reported.
8.8. At any time we may set off any positive balance on your account against any amount due to the company, including (without limitations) cases of re-settle of any bets or wagers pursuant to the paragraphs 5.5, 10 (‘Collusion, cheating, fraud and criminal activity’) or 16 (‘Errors and mistakes’).
8.9. You understand and agree that your account is not a bank account and is therefore not insured, guaranteed, sponsored or otherwise protected by any banking or other similar system insurance. No interest is accrued to the money deposited into your account.
8.10. Terms and conditions of 1-Сlick service. You agree to pay for all goods and/or services or other additional services you ordered through the website, as well as for any additional expenses (if necessary), including, but not limited to all possible taxes, fees, etc. You take full responsibility for timely payments for the website. The Payment Service Provider only facilitates a payment procedure for the amount indicated on the website, and it is not responsible for paying by user of the website the aforementioned additional funds/expenses. After clicking the “Pay” button the transaction is irrevocably deemed to be processed and executed. After clicking the “Pay” button you agree that you will not cancel the payment or request to cancel it. By placing the order at the website, you confirm and state that you do not violate legislation of any country. Moreover, by accepting these rules (and/or the Terms and Conditions), you, as a cardholder, confirm that you are entitled to use services offered at the website. If you use website services, offering such specific services as gaming services, you make a legally binding declaration that you have reached or surpassed the legal age, provided by your jurisdiction in order to use services provided at the website. By starting to use the website services you take legal responsibility for not breaching the legislation of any country where such service is being used, and confirm that the payment service provider is not responsible for any such unlawful or unauthorized violation. If you agree to use the website services, you understand and accept that processing of any of your payments are executed by the payment service provider, and there is no right of revocation of already purchased goods and/or services or any other opportunities to cancel the payment. If you wish to reject to use services for your next purchases of goods and/or services or other facilities on the website, you can do that by using your personal account/profile on the website. The Payment Service Provider is not responsible for any failure to process the data related to your payment card, or for the issuing bank’s refusal to provide authorization of the payment with your payment card. The Payment Service Provider is not responsible for the quality, quantity, price, terms or conditions of any goods and/or services or other facilities, offered to you or purchased by you on the website by using your card. When you pay for any website goods and/or services on the website, you are first of all bound by the website terms and conditions. Please note, that only you, as the cardholder, are responsible for paying for all goods and/or services you have ordered through the website and for any additional expenses/fees that can be applied to such payment. Payment service provider acts only as the executor of the payment in the amount stated on the website, and it is not responsible for pricing, total prices and/or total sums. In case there is a situation where you do not agree with the aforementioned terms and conditions and/or other reasons, we ask you not to proceed with the payment, and, if necessary, contact directly the administrator/ support service of the website. To cancel your 1-click service, please ask our support desk.
8.11. By accepting automatic regular payments, the customer authorizes Casino Columbus to automatically withdraw funds from the customer's card in the selected period s and in the amount selected by the customer within available options. The customer agrees that the payment card specified by him/her for recurring payments to the benefit of Casino Columbus is and will be lined to the account of the customer. The customer agrees to maintain sufficient balance of his/her card limit (debit or credit as applicable) to perform recurring payments. Customer may cancel the recurring payments option. In this case the customer must contact the casino support service at [email protected] at least 5 banking days prior the next recurring payment. If customer submits a cancellation request after this period, the cancellation will take effect only to the next payments, but not the nearest recurring payment.
8.12. You may request a money withdrawal from your account at any time, provided that:
8.12.1. All payments to your account were checked for the presence of forbidden operations, and no payments were nulled or otherwise cancelled;
8.12.2. All control actions, specified in section 6, were properly completed;
8.12.3. If the requested amount exceeds 200 EUR or more, the casino can request an identification procedure and ask a player to send a copy or a digital photograph of their identification documents (page with a photo), such as passport or an ID card. The following information must be visible: full name, photo, signature, date of issue, expiry date, full passport number, If you made deposits to your account with the plastic card you must also send us the copies of this card’s front side and back side. The first six digits and the last four digits of the card’s number (if you have the card number embossed note that the same digits must be covered on the card’s front side and the back side) must be visible, the CVV2 code must be painted out. The card owner's name, the card expiry date, and also the bank name must be clearly visible on the card.
8.12.4. The maximum amount of a withdrawal per month is USD100,000. If you won more than USD100,000, the payout of the winnings would bedivided into several months.
8.12.5. Company reserves the right to divide payouts into daily, weekly or monthly payments until the moment the full sum of payment is processed. The Company does not pay interest on debt. Winnings from progressive jackpots are not affected by these terms.
8.13. When issuing a money withdrawal request the following aspects shall be taken into account:
8.13.1. Information is your profile must be completed;
8.13.2. Funds should be withdrawn the same way you as placed them on your account.
8.13.3. There should be no pending bonus games (free spins) when creating a payment request in the player’s account. To withdraw, it's important that all bonus games (rounds) in progress are completed;
8.13.4. In accordance with MasterCard regulations, in some cases we cannot return your funds to your MasterCard credit card. If this happens, we must ask you to kindly choose an alternative payment method available on the website.
8.13.5. A fee is charged when using Qiwi and Yandex. Money payment systems; when withdrawing funds through Qiwi, a 3.5% fee of the withdrawal amount is charged. When depositing funds to Yandex.Money, a 4% fee of the amount of the payment is charged. In the case where this payment is the third one within 24 hours, the withdrawal fee is not added to the fee for your third payout. In this case, only a fee from the third payout is charged.
8.13.6. In contrary, if the total bet is less than three times the total deposit amount, the company reserves the right to withhold 5% (but no less than 0. 50 EUR) of the amount being withdrawn as payment expenditures. If the deposit was made via the plastic card, the company takes away 10% of the amount being withdrawn.
8.13.7. There for you agree with the money withdrawal schedule. Withdrawal requests are processed within 24 hours on weekdays and 48 hours on weekends, UTC. The company is not responsible for any delays in payment processing after the withdraw request was processed by our managers.
8.13.8. If money were transferred via phone operator services, withdrawal takes place no earlier than in 2-3 weeks from the last receipt of the deposit on your account due to fraud control.
8.13.9. Before requesting any withdrawal, any player should verify his/her phone number, email and documents first.
8.14. We may charge a fee in the amount of our own costs for withdrawal of funds that have not been used for play.
8.14.1. The casino is not a financial institution and thus should not be treated as such. Your account will not bear any interests and no conversion or exchange services (including fiat-crypto exchange) will be offered at any time.
8.14.2. Deposit patterns and money movements in formats that show signs to cycle funds without a realistic attempt at natural gameplay will incur a charge proportional to the deposited amount, at the casinos discretion.
8.14.3. You understand that the value of any crypto-currency can change dramatically depending on the market value; You understand that any crypto currency is not considered a legal currency or tender and as such on the Website they are treated as virtual funds with no intrinsic value.
8.15. The casino reserves the right, in its sole discretion, to individually impose on players and withdraw additional fees for depositing and withdrawing funds in any of the available payment systems. In the case of imposing and cancellation of such a sanction, the Casino undertakes to notify the player about the amount of commission before making an application in the cash section of the site.
8.16. The company allows making two withdrawals per day without commission (the beginning and the end of the day is set according to the UTC). Starting from the third withdrawal per day, a commission of 10% of the withdrawal amount will be withheld. In this case, withdrawal is considered any sequence of payment requests without quantity and amount restrictions, if no deposits were made between the payment requests. For example, deposit 1 -> payment request 1.1 + payment request 1.2 -> deposit 2 -> payment request 2.1 + payment request 2.2 -> deposit 3 -> deposit 4 -> payment request 3. If all requests are made within one calendar day, payment requests 1.1, 1.2, 2.1, 2.2 will be paid without commission and payment request 3 with a commission.
8.17. We reserve the right to refuse at any moment some part of the entire operation (at our sole discretion), requested by you via the website, if you have violated the Terms. No transaction shall be considered accepted until you receive our confirmation. If you have not received the confirmation that your transaction was completed, contact our online service support.
8.18. The history of your transaction is available by clicking the link “My profile” at the website and then clicking the tab "Cashout".
8.19. Refund of funds would be performed to the same payment method that was used for depositing in following cases:
9.1. It is your responsibility to ensure that the details of any transaction which you place are correct before confirming the bet.
9.2. All bets are processed solely with the Casino Columbus software available on their websites. It is forbidden to use modified or third-party software that can provide players with an edge over other customers in placing bets, and/or making gameplay automatic, namely, bots, auto-clickers and similar programs. The use of programs required to access the casino site and utilised for this purpose, such as browsers, flash players, operating systems, does not violate this clause.
10.1. The Website can only be used for personal purposes and shall not be used for any type of commercial profit.
The following types of activities are forbidden and present significant violation of the Terms:
10.1.1. Information disclosure to the third parties;
10.1.2. Illegal actions (known as fraud), including use of harmful software, errors in our software, us of automated players (also known as ‘bots’) (look up p.p. 9.2);
10.1.3. Fraud activity for your benefit, including use of stolen, duplicated or otherwise illegally obtained details of a credit or debit card for adding money to your account;
10.1.4. Participation in any criminal activity, including money-laundering and any other activity with criminal or legal consequences;
10.1.5. Collusion or collusion attempts, and/or intent to participate directly or indirectly in any collusion scheme with another player when gambling at the website.
10.2. We reserve the right to suspend, cancel or to void any payouts and winnings, related to bonus funds, received from the company (Piastres, bonuses, etc.) if we suspect that you abuse it.
10.3. The company will take all reasonable efforts to avoid, as well as to detect collusions and their participants; the respective measures will be accordingly taken to such player. We bear no responsibility for any of the losses or damage to you or to any other player in the result of collusion, fraud and other illegal operations or lie, and we shall act in this case at our sole discretion.
10.4. If you suspect that a person practices collusion or performs any fraudulent activity, immediately inform us via e-mail.
10.5. We reserve the right to terminate your access to the website services or to block your account at any time without prior notice, if we suspect that you are carrying out any fraudulent activity. In this case we have no obligation to return or otherwise compensate you the funds on your account. We also reserve the right to report to the respective authorities, and you will have to collaborate with the company in the investigation process.
10.6. It is forbidden to use the services and/or software for any illegal or fraudulent activity, or for any illegal or fraudulent transaction (including money laundering) pursuant to the legislation of your jurisdiction. The company reserves the right to suspend or to block your account and any other accounts where you hold funds at any time. In this you shall waive any claims against the company.
10.7. P or location is not allowed. If we suspect any prohibited activity we reserve the right to close any accounts and void any bets, bonus and winnings if the account was created or used through the use of IP or geolocation masking technologies including but not limited to VPN, VPS, proxy servers and datacenters.
11.1. Abusing or aggressive communication style is prohibited; you must not swear, threaten, harass or abuse other players and the website personnel.
11.2. You should not download or flood the Website with information in size causing the website malfunctions, nor should you take any actions that may affect the functioning of the website, for example, but not limited to, releasing or distribution of viruses or any hazardous software. Any bulk mailing or "spamming" is strictly prohibited. You must not interfere or disturb, delete or otherwise alter in any way any information on the Website.
11.3. You agree to use the website only for personal leisure purposes, and you are not entitled to copy the website or any part thereof, in any form without our prior written consent.
11.4. You agree not to crack, attempt to crack and/or to access or otherwise circumvent our security system. If we suspect that you tried or are trying to crack, access or otherwise circumvent our security system or software, we will immediately terminate your access to the website services and block your account; we also reserve the right to report this to respective authorities.
11.5. We bear no responsibility for any losses, incurred to you or to the third party in the result of failure of informational technology software and hardware in the result of attacks, viruses or other harmful technological materials, when using the website and/or downloading any materials, and/or any reference links on the website.
11.6. It is prohibited to sell or to transfer accounts to other players and intentionally lose chips for further chips transfer to the other player. Intentional loss of chips takes place when you intentionally lose the game in order to transfer money to another player.
12.1. You may terminate your account (including, delete the username and the password) at any time by sending us an e-mail to [email protected]
12.2. Until you have received the confirmation about your account closing, you are responsible for any activity on your account during the period starting from the moment of sending the e-mail to us until the moment when your account is completely deleted by the company.
12.3. Columbus may charge a commission or any outstanding amount that a player owes prior to closing the account. If the account is deleted, blocked on a permanent basis, or cancelled, the funds and other items (in particular, bonuses, points, et cetera) contained in the account at the moment of the account’s termination will not be returned or otherwise settled,unless otherwise expressly stated by Columbus administration.
12.4. Based on these Terms, no Party shall have any obligations to the other Party if your account is terminated.
12.5. The company has the right to terminate your account (including the username and the password) immediately without prior notice, if:
12.5.1. We decide to terminate rendering services in general or in particular for any reasons;
12.5.2. Your account is in any way related to any deleted account.
12.5.3. Your account is related to existing blocked accounts, we may terminate your account, irrespective of the nature of such relations, and we may also block the registration details on the aforementioned accounts. Except for cases provided herein, upon termination any balance on your account will be returned to you within a reasonable time upon your request, after deduction of amounts due to us;
12.5.4. You are trying to crack the system or participate in collusion;
12.5.5. You interfere or try to manipulate the software;
12.5.6. You use your account for purposes, which are illegal according to the valid legislation, for example, you are trying to access the website when you are in jurisdiction, in which the gambling is prohibited;
12.5.7. You publish offensive or harmful information on the website;
12.6. Your account remains inactive for a continuous period - 6 (six) months or more - we may close or suspend your account without notice. In the event of such closure, the Terms will be automatically terminated from the date on which such termination takes effect.
12.7. We may close your account and cancel the Terms by sending you an e-mail notification (or advance notification) to the address specified in the contact information. In the event of any such termination, except in situations when such closure and termination of the Terms was made pursuant to paragraph 10 or paragraph 15 of these Terms, we shall refund the amount available on your account. If we are unable to contact you, funds will be transferred to the Company or the authorities.
12.8. If the account is cancelled, closed, or permanently blocked, the player may during two calendar weeks following such event appeal against such decision and/or file monetary or other claims against Casino Columbus pursuant to Paragraph 10 of these rules.
13.1. We reserve the right at our sole discretion at any time to change or to add any services offered on our website, in order to maintain and update the website.
14.1. In case of any system failure or error during the game (failure of normal operation of the game logics for any reason), the company will do its best to fix the problem. We are not liable for any failure of IT software and hardware due to the operation of the equipment, used by you or other users for accessing the website, as well as for you or other players’ Internet provider failures.
14.2. In the process of using the website certain circumstances may occur, when the bet was accepted, and the payment incorrectly for to the company’s error (for example, incorrect setting of betting conditions in the result of obvious error or omission in input of information, or in the result of the computer operation failure, or our error in calculating the amount of winnings/returns due to you, including, in the result of incorrect manual or automatic input).
14.3. The company reserves the right to limit or to cancel any bet.
14.3.1. If you used the winnings, which were incorrectly awarded to your account, or transferred to you as a result of any error for placing the future bets or gaming, we may cancel such bets and/or winnings, which you may get using such funds, and if we have already paid you for such bets or games, such funds shall be deemed transferrable to you for trust management, and you shall return such funds to us immediately upon the request.
14.4. Neither we (including our employees or agents) nor our partners or suppliers shall be liable for any loss including loss of winnings that resulted from your or our error.
14.5. The company and its licensees, distributors, subsidiaries, affiliates and all the staff and managers are not liable for any loss or damages which may be caused by the interception or incorrect use of any information transmitted via Internet.
14.6. The company shall not be responsible for the malfunction of the information technology tools caused by the operation of equipment used by the players to access the Website, or for failures in the operation of Internet providers.
15.1. You agree that it is up to you to choose whether to use the services or not, and you make the choice exclusively at your sole discretion and at your own risk.
15.2. The website is operated according to the Terms given at the website. We do not make any other statements and warranties with regard to the website or services offered on the website, and hereby exclude any further liability (to the extent provided by the law) in terms of any implied warranties.
15.3. The company bears no responsibility for contracts, breach of law, negligence, any damage or losses, including, but not limited to, the loss of data, revenues, prestige, reputation, as well as any losses, which may not be foreseen by us at the present moment. The company is not liable for the content of any websites, which may be accessed through the website.
16.1. You agree to compensate us for any risks, responsibility, costs and expenditures (including legal costs), as well as any other costs which may occur in the results of your breaching the Terms.
16.2. You agree to fully indemnify, defend and hold the Company interests, its white label partners and their respective companies and their respective officers, managers and employees harmless on demand from and against all claims, demands, damages, losses, costs and expenses, including legal fees and any other charges whatsoever, occurred for any reason, that may arise as a result:
16.2.1. breach of the terms by you;
16.2.2. breach of the law or the third parties rights by you;
16.2.3. Use of access to the services by other persons, using your identification details, with your authorization or without it;
16.2.4. Receipt of any such winnings.
16.3. If you violate the Terms, we reserve the right, however, we are not required to:
16.3.1. send you a notice (using your contact details) containing information that you have violated the Terms and request to stop the breach;
16.3.2. suspend your account, making you unable to place bets or play games on the website;
16.3.3. Close Your Account with or without a prior notice;
16.3.4. withdraw the amount of any pay-outs, bonuses or winnings which you have acquired as a result of any major breach of your account;
16.4. We reserve the right to disable your username and your password, if you fail to comply with any of the Terms provisions.
16.5. You acknowledge that the Casino shall be the final decision-maker of whether you have violated the Casino’s Terms and Conditions in a manner that results in your suspension or permanent barring from participation in the Website.
17.1.The website may contain links to other websites that are beyond Casino Columbus's control and are not mentioned in these rules. Casino Columbus is not liable for the content of any third-party websites, acts, or omissions of their employees and owners. Links to other websites are provided only for informational purposes. Players use any such links at their own risk.
18.1. The content of the website is subject to copyright and other proprietary rights either owned by the Company or used under the license from third party right owners. All downloadable or printable materials contained on the Website may be downloaded only to a single personal computer and may be printed exclusively for personal and non-commercial use.
18.2. Under no circumstances shall the use of the website grant any user any intellectual property rights (for example, copyright, know-how or trademarks) owned by the Company or by any third party.
18.3. Any use and reproduction of the trade names, trademarks, logo, and other creative materials, represented on the website, is prohibited.
18.4. You will bear sole responsibility for any damages, costs or expenses arising out of or in connection with any prohibited activities. You must notify the Company immediately upon becoming aware of any prohibited activities, performed by any person, and shall provide the Company with reasonable assistance in any investigations it may conduct in connection with the information provided by you in this respect.
19.1. We have to fulfill the personal data security requirements in the way the company uses any personal data collected during your visit to the website. That is why we take our obligations in relation to the way we use your personal information very seriously. The company shall process any personal data, provided by you, in strict accordance with the security policy.
19.2. By providing us with your data, you agree to our right to process your personal data for the purposes, described by the website administration in the Terms and in order to observe legal or regulatory requirements.
19.3. Our policy is to not disclose any personal data to anyone except to employees, for which such access to your personal data is required for rendering services to you.
19.4. We will store copies of all mails received from you including (copies of all e-mails) in order to keep the right record of data, provided by you.
19.5. The Company keeps a client's transaction and bet history for subsequent 7 days. The Company commits to provide a client's account activity information upon his/her request within 7 days after the day on which this activity has been performed.
20.1. The company uses 'cookies' files in order to ensure functionality of the website. A cookie is a small text file that is placed on your computer when you visit the website, which allows us to recognize you when you come back to the website. More information about deleting or controlling cookies is available at www.aboutcookies.org. Please note, that deleting our cookies or disabling cookies may disable access to certain sections or use the certain functions of the website. See more here.
21.1. If you wish to make a complaint about the website, first of all you have to contact our support service as soon as possible with regard to your claim.
21.2. If any dispute arises you agree that records on the server will be used as final evidence for determining the result of any claim.
21.3. You acknowledge that the result of games at the website is determined by the random number generator, which randomly generate events and you accept the results of all games. If there are some discrepancies between the game results on your computer and the results on our server, the results on our server shall be final and binding. If there is any discrepancy between your on-screen display and the balance in your account, the balance held on the Company’s server will be deemed to be the balance of your account and this determination shall be final and binding. You will lose any amounts shown to be in your account that result from human error or technical failure.
22.1. We reserve the right to transfer, assign and sublicense or pledge the Terms, partially or in whole, to any person (without your consent) provided that such assignment will be made with the same conditions or conditions, at least as beneficial as the present terms.
23.1. The Company will not be liable or responsible for any failure to perform or delays in performance of any of our obligations, under the Terms, caused by events outside our reasonable control, including, but not limited to, acts of God, wars, civil commotions, interruption in public communications networks or services, industrial dispute or DDOS-attacks and similar Internet attacks that may have an adverse effect ("Force Majeure").
23.2. Our activity shall be deemed suspended for the period of the force majeure event and we will have an extension of time to perform our obligations. We will use our reasonable resources to eliminate such force majeure event or to find a way by which the company obligations could be performed despite such force majeure event.
24.1. If we failed to make you fulfill any of your obligations, or we do not exercise any of our rights or legal protection rights, this shall not constitute a waiver of such rights or legal protection, and does not relieve you from such obligations.
24.2. Our waiver to exercise any of our obligations shall be effective only if made in official form and delivered to you in the written form in accordance with abovementioned provisions.
25.1. If any provisions of the Terms become invalid, illegal or to any extent lost its legal force, such definition, condition or provisions shall be separated from other provisions, conditions and definitions, which remain in legal force to the fullest extent, as provided by the law. In such cases the invalid part shall be changed in accordance with the applicable law, in order to reflect the initial purpose of such provisions.
26.1. The present Terms are regulated and interpreted in accordance with the legislation of the Netherlands Antilles, and you submit to the exclusive (single) right of the courts of the Netherlands Antilles jurisdictions in solving the disputes (including compensation claims and counterclaims), which may arise in connection with creation, legal force, effect, interpretation or action or legal relationships, stipulated by the Terms or any other way arising in connection with the Terms.
27.1. Every registered account is assigned a status. The account's status depends on the sum of the deposits made by the player over the lifetime of their account. Learn more here.
27.2. The Company reserves the right to change an account's status, terms for status acquirement, limitations, and bonuses connected to a status at any moment without prior warning of account's owner.
28.1. The company rewards loyal and regular players by giving them a possibility to gain points ("Piastres") that may be transferred by players into their accounts. Please find more detailed information here.
28.2. If the company believes that you abuse or try to abuse your Points or other rewards, or abuse the absence of the necessary information in the Terms, accepted by the company, then the company may at its own discretion to prohibit, hold or refuse to give you Points or other rewards, or to change the policy with respect to you, temporary or permanently, or to block your access to the services and/or to suspend your account. The company shall not be liable to compensate any funds which may be on your accounts other than your initial deposit amount excluding commission fees in the size of 20% to 50%.
29.1. Some gifts in Casino Columbus are given as a bonus. In this case, the bonus must be wagered before the withdrawal is enabled. The wager coefficient shows the amount of bets the player must place in order to withdraw the bonus. Please note that bonuses can be played only through in slots.
29.1.1. Turnover is not taken into account in the following game sections: ”Jackpots”, ”Videopoker”, ”More”, ”Betting”. Money turnover also isn’t taken into account in the games from sections “Live Casino” and “Tables” in case the value of a bet equals the winning value;
29.2. Once you order a money withdrawal, your current bonus balance will be canceled. If you'd like to keep your bonus, please complete its wagering before initiation a withdrawal.
29.3.If you have an active bonus and receive free spins in any slot, you will need to wager them immediately after receiving. In case a player has an active bonus and receives free spins, then wagers them or uses it in another game and later returns to get the free spins he got, the same wager ratio as in the original bonus will be added to his wins from any such free spins. This rule will not affect fair players. It was introduced in order to counteract any bonus abuse.
30.1. We reserve the right to suspend, reclaim, or cancel any payouts or winnings associated with bonus money received from the Company (points, bonuses, etc.) if we have suspicions that you are trying to abuse them, and also in case of using any strategy or strategies for the purpose of guaranteed earning, either with the use of bonus incentives or without them.
31.1. The initial text of the Terms is written in English and it shall be interpreted base on its initial English version. If the Terms or other documents and notifications, related to it, are translated to another language, the English version shall prevail.
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